Provide product selection consultation and recommend compatible models based on customers' usage scenarios, budgets, and functional requirements.

Open factory visits to showcase production processes, quality control standards, and core component configurations.

Provide samples, support customer testing, and synchronously output product parameters, testing reports, and other information.

Provide solution design and quotation for customized needs (such as logo printing, color).

Synchronize order progress in real-time, including key nodes such as production scheduling, parts procurement, assembly testing, and more.

Support the refinement of contract terms, clarifying core contents such as delivery cycle, acceptance criteria, and payment methods.

The sales specialist will provide timely assistance in answering questions related to order execution and coordinate to resolve any unexpected issues

Based on the quantity, 2% of consumable parts (such as motors, running belts, shock pads, and electronic controls) will be provided, and individual procurement and replacement are supported.

Regular follow-ups to understand usage, provide maintenance reminders and guidance.

Adopt customized packaging: high-strength corrugated cardboard box + internal foam cushioning, with key components (motor, control panel) separately reinforced.

Provide diversified logistics solutions: express delivery/fast shipping for individual customers, and full container load shipping for commercial customers.

If any damage occurs during transportation, we will replace the damaged parts for free.

Synchronize logistics tracking numbers, track transportation status in real time, and inform the arrival time in advance.

Provide both electronic and paper versions of the "User Manual", clearly outlining the operational steps and precautions.

Establish a technical engineer liaison group to quickly respond to complex technical issues.